Communications Minister Tours Airtel Ghana

In the quest to attain digital inclusion in Ghana, all major Telecom Companies have positioned themselves in readiness of the take off for this initiative. One of the major networks is Airtel Ghana which is one of the leading Telecom Companies in the country. The Minister for Communications together with Deputy Ministers have taken the initiative to visit the company and to interact with management for their challenges and successes to be brought to the fore for policies to be made to safeguard the industry.

Hon. Ursula Owusu-Ekuful together with Hon George Andah and Hon. Vincent Sowah Odotei took time off their schedule to visit Airtel Ghana to create a harmonious working relationship.

The Minister assured the leadership of Airtel of the Ministry’s protection of their interests and asked them to do what they have to do to deliver on their mandate. She said “we assure you of our utmost support for your mandate to be realized”. She added that her doors are always open to discuss any issue that may be hampering the growth of their business. “The government is solidly behind you to realize your full potential in order to impact positively on the experience of your customers”. Hon George Andah added his voice by saying he was ready to provide his ideas for the growth of the industry with his experience in Telecom fraternity. Hon. Vincent Sowah Odotei applauded the company for their services to the country especially about their educational programme where school children in basic schools are given the opportunity to learn new technologies and to be abreast with the dynamism in the industry.

The Chief Executive Officer of the company, Mrs. Lucy Quist enumerated a few of the challenges militating against their growth especially with battery theft and fibre cuts. She said there is a syndicate that always steal their batteries which affects the quality of service leading to call drops. This is really having a financial burden on the company since they always have to buy new batteries to replace stolen ones. She stated that they are in the process of digitizing the batteries to minimize theft. Mrs. Quist also talked about a few innovations to help complement government efforts. One of the major innovations is the creation of an Application for district Assemblies to take advantage for their customers to pay property rate through that platform. One of the assemblies that has benefited from this Application is the Ledzorkuku- Krowor Municipal Assembly. She added that the focus area of Airtel is in education and mentioned the “Airtel touching lives” initiative.