The Policy, Planning, Budgeting, Monitoring and Evaluation (PPBME) Directorate, in collaboration with the Human Resource Management Directorate, has trained 22 selected staff of the Ministry of Communication, Digital Technology and Innovations in the fundamentals of Monitoring and Evaluation (M&E). The capacity-building initiative forms part of efforts to strengthen institutional performance and promote evidence-based decision-making across departments.
Delivering the welcome address, the Director for Human Resources Management, Mr. Joseph Tetteh, emphasized the growing importance of M&E in today’s results-driven work environment. He noted that while M&E is often perceived as a technical function for specialists, it is in fact a shared responsibility across all units, including planning, administration, finance, and programme implementation.
He explained that the training was designed to equip staff from various directorates with a practical understanding of key M&E concepts, tools, and processes, rather than to turn them into experts overnight.
Mr. Tetteh further highlighted that strong M&E systems are critical in ensuring transparency, efficiency, and measurable outcomes within public institutions. He underscored that effective monitoring enables institutions to track progress against planned activities, while evaluation helps assess what works, what does not, and how improvements can be made. According to him, this ultimately leads to better planning, improved resource utilization, and enhanced service delivery.
The Deputy Director at the PPBME Directorate, Madam Gloria Adjasah reiterated that Monitoring and Evaluation should not be viewed as a specialised function limited to a few officers, but rather as a shared responsibility across all roles within the Ministry. She stressed that the training was intended to provide staff with practical knowledge of basic M&E concepts and tools to enhance performance and support evidence-based decision-making.
Madam Adjasah further encouraged participants to take the training seriously, noting that such capacity-building sessions contribute to the required professional development hours under the Public Services Commission and Head of Civil Service framework.
She also highlighted the increasing relevance of M&E in national discourse, urging staff to actively engage and leverage the knowledge gained to improve service delivery and institutional effectiveness.
Facilitating the session, Mr.Isaac Newton, Senior Programs Officer at PPBME, took participants through key aspects of Monitoring and Evaluation, focusing on the relevance of data in tracking performance and informing policy and operational decisions.
The training is expected to be followed by an institutional study visit, where the selected officers will have the opportunity to interact with some of the Ministry’s agencies and gain practical exposure to the operations of their ICT infrastructure.
Participants were encouraged to actively engage, share experiences, and collaborate throughout the training to maximize learning outcomes. The initiative is expected to enhance staff knowledge, build confidence, and equip participants with practical skills to support institutional effectiveness and improved service delivery.
